What happens if I miss my flight to Kathmandu?
We stay for the first two nights in UlaanBaatar, so if you miss your original flight, you can always try and catch one of the following flights, and join the rest of the group before the beginning of the Mongolian expedition!
Are any members of the group on the same flight as me?
We always try to suggest the same flights to reconcile group arrival. However, as each traveller is responsible for their flight bookings, it may happen that you arrive on a different flight. No worries though, upon arrival in Kathmandu you will have a transfer waiting for you (on the specific dates of the program), to take you to the hotel where you will join the rest of the group.
Will I be given my tour leaders’ contact before travelling?
Before the start of the trip, your tour leader will contact all group members by email. Usually, we also create a WhatsApp group (if you agree too), so everyone can share their expectations or any questions one might have. Also, chat conversations make it easier to get to know everyone, before travelling together!
How will I know where to meet with the rest of the group?
Upon arrival you will have a transfer waiting for you at UlaanBaatar airport (on the specific dates of the programme) to drive you to our hotel. Here you will join the rest of the group.
When should I arrive to the destination where our tour starts?
We recommend you to arrive in UlaanBaatar on the first day of the programme, preferably during the morning, so you can enjoy the first day of this trip to stroll around this city!
How big is my group?
We travel in small groups, between four and 11 travellers, plus your tour leader.
What kind of luggage shall I bring?
Please, do not travel with trolleys! We strongly recommend you to pack two backpacks: a large one (35 to 50l), and a smaller one (15 to 20l). As soon as the tour is confirmed, we will send you a personalised e-book with all the tips for this specific tour, guiding you through all the details: what to pack, what to bring, health and local tips, etc.
How do I know what do I do on my spare time? What if I get lost?
Whenever there is free time, we provide you with suggested activities. In case you would like to do something that is not planned nor suggested, you can ask for advice from your tour leader. We always recommend you to buy a local SIM card with data, to keep in touch with the rest of the group and your tour leader via WhatsApp. If you can’t contact them by message or call, you will always have the address of the accommodation, as well as the local contact of your tour leader.
How can I get my laundry done?
In UlaanBaatar you will find cheap express laundry facilities, with same-day washing / drying services. For the rest of the days, you might need to do some laundry by hand, whenever necessary.
Shall I bring cash or card?
The cheapest way is to bring a prepaid card, such as Revolut, and withdraw cash as you go, at the local ATMs. There is, however, a per-use withdrawal limit (but there is no limit to the number of withdrawals per day), as well as a withdrawal fee per use.
You can also bring along euros or US dollars, and exchange it to mongolian tugriks at the currency exchange shop in UlaanBaatar. At the end of your trip, you must exchange the remaining tugriks into euros or dollars, as this currency is not accepted anywhere else in the world.
What kind of travellers will be on my tour?
All our travellers share the passion for travelling and exploring! In this specific tour, travellers have a spirit of adventure, of cultural interest, and they like to be challenged. Also, our travellers usually have a tendency to be in a good mood!
How is the food?
Mongolian food is mostly based on meats and dairy products. However, in UlaanBaatar, you find a broad range of restaurants easily.
Throughout our Mongolian expedition we will have a private cook, who will prepare most of our meals, making our food experience a little bit easier: we will always have the opportunity to taste the local flavours, without neglecting a balanced or adapted diet, as frequently as possible.
I have a special diet / allergy / intolerance, what will I eat?
It is important to let your tour leader know in advance if you have any restrictions or allergies in your diet. We always do our best to accommodate all travellers as best as possible, so the sooner we know, the better we can help you.
What is my tour leaders role during the tour?
Before you arrive, your leader will already be at the destination waiting for you, making sure everything is ready for the great adventure awaiting! During the trip, your tour leader will always be available to assist you during the trip, to get you to meet people and local habits, organising activities and accompanying you during the tour.
Each programme is bespoke, and designed by the tour leader based on her experiences in the country. Sometimes, the programme can be adapted last minute, due to unforeseen events that may occur. Your tour leader is prepared for such occurrences, so she will make sure everything runs smoothly!
Should I tell if I have any physical restrictions or any chronicle diseases?
Yes, it is essential that you let us know in a timely manner of any physical restrictions, medical care, special diets or other inconveniences you may have, that could affect your comfort and well-being while traveling, as well as the groups. We will do everything so that these conditions won’t be an issue during our travel, adapting (when necessary) so that you and the rest of the group enjoy this trip to the fullest!
How long will we be on the road?
The Mongolian tour is 14 days long, and on most of these days we will have long drives through the endless Mongolian steppes, many times off-road. For security reasons, these travels are always during daytime – we will however take several stops along the way, for meals, points of interest, and sightseeing.
How much time will we spend at the beach?
We can have up to two beach days, weather conditioned!
What is included on the price?
All accommodation and most of the meals are included, as well as the transfers to and from the airport (during the specific dates of the programme), the cultural shows and all other activities mentioned in the program, including entrances to the Terelj National Park, Hustai National Park NGO, Aryapala Temple, Karakorum, private jeeps, drivers, cook and local guides.
Local transports and taxis, extra meals, souvenirs, communications or tips are not included.
Will I need a visa for Mongolia? How can I get one?
Most passports will require a visa to enter Mongolia. To see if your passport requires visa, you can check the website visalist.io
If you require a visa, you should get one as soon as possible, at the representative Embassy or Consulate in your home country, or the country you are travelling at.
If your home country does not have an official Embassy or Consulate, and your will not be travelling to a country that has a Mongolian Embassy or Consulate, we can get you a special invitation letter from Mongolian Immigration Department, to get your visa on arrival – we will need a copy of your passport to send it out to Immigration services at least four weeks prior to your arrival date in Mongolia.
How is the accommodation?
In UlaanBaatar we will be staying at a cozy family hotel, with all the facilities you are used to, as well as private bathrooms and included breakfast. Accommodation is in twin rooms, or single room, in case you have booked the single supplement. For the rest of the trip, we will be staying in gers (the Mongolian yurts) and camping tents. Each ger accommodates up to six people (varies depending on ger size). All gers have single beds. The camping tents fit up to two people each – if you booked the single supplement, we will provide you your own tent, depending on availability. We also provide camping mattresses and sleeping bags, but we recommend that you bring your sleeping bag, for the sake of comfort.
Do they have private bathrooms?
You will only find private bathrooms at the hotel in UlaanBaatar. On the three nights that we will be wild camping, you will have to embrace nature! During the remaining eight nights, we will be staying either in family gers or ger camps (kind of a hotel, but with gers instead of rooms!) Sometimes we’ll have shared shower rooms and bathrooms (western style), some other times only squat toilets outside.
We guarantee a good shower facility at least every three days!
What shall I bring?
On this particular tour, we recommend that you bring a sleeping bag, gel anti-septic, a sleep mask for your eyes and earplugs, for peaceful quiet nights!
Additionally, bring a lantern, comfortable clothing for warm temperatures during the day, and cozy and warmer clothings for the chill nights. If you are travelling in July or August, also bring rain covers and weather proof clothing, as this is rain season in Mongolia.
A notebook for your travel notes, batteries for your camera, an extension lead to charge up multiple devices at once, a fast-drying towel, chronical meds plus a basic traveller’s pharmacy, and of course, good mood and spirit of adventure!
I will be travelling solo, but I didn’t book the single supplement. Who am I sharing my room with?
We never require our solo travellers to book the single supplement! You will always be sharing your accommodation with other members of the group.
Shall I tip my guides and drivers?
Yes. We cover all expenses, but we definitely recommend you to tip for services you are pleased with.
What if I want to stay longer after the tour is over, where shall I go?
If you want to stay in Mongolia, we can help you organise your ongoing travel to the Gobi Desert, the Altai mountains or even to the Taiga.
If you want to take advantage of China’s visa waiver for 72-hour stays (some passports don’t even require a visa at all!), why not fly to Beijing, and visit the Great Wall of China and the Forbidden City?
What are the temperatures like?
If your trip is between June and August, you’ll probably find very high temperatures, some heavy showers, and some wind. Travelling between April and May, September and October, the temperatures get colder.
Please note that Mongolia is one of the destinations with the greatest thermal amplitude, so be prepared for great temperature differences from day to night.
How is the transportation during the programme?
All our trips will always be made in private, off-road vehicles with specialised and certified drivers.
Is it easy to get in touch with my family and friends back home?
Yes, SIM cards are easy to get, and data packages are relatively cheap, so you can always communicate with your friends and family back home through your social networks, WhatsApp or Skype. You can also make international calls, but bare in mind that these costs will be substantially more expensive!